At Quartz Clinique, our International Patient Services team helps patients travelling to Istanbul for aesthetic treatments plan their journey, from their first enquiry and medical assessment to their return home and follow-up care.
Located in Nişantaşı, Istanbul, Quartz Clinique provides access to surgical and non-surgical aesthetic treatment options, with medical assessments carried out by the relevant doctors.
Your dedicated patient coordinator assists with appointments, travel arrangements, accommodation, transfers and communication throughout your treatment journey. Whether you are considering plastic surgery or a non-surgical aesthetic procedure in Istanbul, our team can help you understand the process before making travel arrangements.
1. Enquire About Your Treatment
If you are considering aesthetic treatment in Istanbul, you can contact our International Patient Services team through our website, WhatsApp or telephone. During your initial enquiry, we will ask which procedure you are interested in, what you hope to achieve and when you are considering travelling to Istanbul.
Your patient coordinator will explain the general treatment process, answer questions about practical arrangements and let you know what information is needed for an initial medical assessment.
If you have previously undergone surgery or aesthetic treatment in the same area, or are considering multiple procedures, please let us know.
Questions regarding medical suitability, potential risks and recovery will be referred to the appropriate doctor.
2. Personalised Treatment Planning and Your Dedicated Patient Coordinator
From your first enquiry through to your return home, your dedicated patient coordinator will help organise your treatment journey.
Your coordinator is your main point of contact for appointments, travel planning and practical questions, with communication support available 24/7.
Medical Assessment Before Travelling
Before your visit, we may ask you to share relevant medical information, including your medical history, current medication, allergies, existing health conditions and previous operations.
Depending on the procedure, photographs of the treatment area, medical reports or test results may also be requested.
Your coordinator will explain which information is required and how to provide it.
The relevant doctor will review your information and, where appropriate, an online consultation may be arranged to discuss your expectations and potential treatment options.
A preliminary assessment helps you plan your visit. However, your final treatment plan and medical suitability can only be confirmed following an in-person consultation and any necessary examinations in Istanbul.
Your Individual Treatment Proposal
Following your preliminary assessment, you will receive information about the proposed treatment options, preparation requirements, recommended length of stay and follow-up appointments.
Your quotation will explain the services included, any additional costs and the applicable payment terms.
Once you have reviewed and accepted the proposed arrangements, your coordinator will help you select suitable dates for your visit.
3. English-Speaking Patient Support and Interpreter Services
Clear communication is particularly important when receiving medical treatment abroad.
Our International Patient Services team provides communication support in English, French, Arabic and Russian, from your initial enquiry to post-treatment follow-up.
For written enquiries in German, Spanish, Portuguese and other languages, translation tools may be used to assist communication.
Interpreter Support During Your Visit
If you require an interpreter for an in-person consultation or medical appointment, please inform your coordinator before travelling.
Interpreter services may be arranged depending on language requirements and availability.
Your coordinator will explain which appointments are covered and whether any additional fees apply.
4. Travel Arrangements, Accommodation and Airport Transfers
Once your treatment dates have been discussed, your patient coordinator will help organise your stay in Istanbul around your medical appointments.
Your arrival and departure dates will be planned with consideration for consultations, treatment and recommended follow-up examinations.
We recommend confirming your expected length of stay before booking non-refundable flights.
Appointment details and travel arrangements will be shared with you via WhatsApp or email before departure.
Travelling to Turkey: Visa and Entry Requirements
Before travelling to Istanbul for medical treatment, please check the passport and visa requirements applicable to your nationality, passport type and purpose of travel.
Entry requirements vary, and some travellers may need to obtain an appropriate visa before departure.
For current information, visit the Republic of Türkiye Ministry of Foreign Affairs.
If you require documentation relating to your planned medical appointments, your patient coordinator can advise on what may be provided.
Visa approval and permission to enter Türkiye are determined by the relevant authorities.
Hotel Accommodation in Istanbul
Our team can assist with accommodation options at 3-, 4- or 5-star hotels according to your preferences, budget and treatment schedule.
When discussing accommodation, we consider the location of your medical appointments, expected recovery period and whether you are travelling with a companion.
Hotel details, room arrangements, booking dates and applicable costs will be explained before confirmation.
Whether accommodation is included in your treatment quotation depends on your individual arrangements.
If your recovery requires an extended stay, your coordinator can help review available accommodation options.
Private Airport and Medical Transfers
Private vehicle transfers can be arranged according to your flight details and treatment schedule.
Depending on your agreed arrangements, transfers may include airport pickup, travel to your hotel, transport to medical appointments and your return journey to the airport.
Pickup locations, transfer times and contact details will be shared before arrival.
If your flight is delayed or rescheduled, please inform your coordinator so that the arrangements can be reviewed.
Your quotation will specify which transfers are included and whether additional journeys involve extra charges.
5. Preparing for Your Treatment in Istanbul
Before travelling, you will receive preparation instructions relevant to your proposed treatment.
You may be asked to bring existing medical reports, test results and information about medications you are taking.
Please inform our medical team if you have a chronic medical condition, known allergies, a history of complications with anaesthesia or other health concerns that may affect your treatment.
Your doctor, and an anaesthetist where required, will assess any issues needing further investigation.
Follow your doctor’s instructions regarding medication, eating, drinking and preparation for the procedure. Do not stop or change prescribed medication without appropriate medical advice.
Before departure, ensure your travel documents, appointment details, accommodation information and contact numbers are readily available.
6. Arrival in Istanbul and Your In-Person Medical Consultation
Upon arrival in Istanbul, your pre-arranged transfer will take you to your hotel or the designated medical facility according to your schedule.
Your patient coordinator will confirm your appointments and explain the next steps.
During your in-person consultation, your doctor will review your medical history, expectations and the treatment options discussed during the preliminary assessment.
The proposed procedure, expected outcomes, potential risks, recovery requirements and any suitable alternatives will be explained.
You will have the opportunity to ask questions before making a final decision.
Any necessary medical tests will be completed. If surgery is planned, an anaesthetic assessment will also be carried out.
Treatment can proceed only when your doctor considers it medically appropriate and you have provided informed consent.
What Happens if Your Treatment Plan Changes?
Your in-person examination or medical test results may indicate that the original treatment plan should be modified, postponed or not carried out.
If this happens, your doctor will explain the medical reasons and discuss appropriate alternatives.
Any changes to the quotation, appointments or travel arrangements will also be explained before proceeding.
Your safety and medical suitability take priority over the original plan.
7. Where Will Your Surgery Take Place?
Your initial consultation and surgical procedure may take place at different medical facilities.
The location of your surgery depends on the doctor performing the procedure, the type of operation and your medical requirements.
Depending on the individual treatment plan, Op. Dr. Leyla Arvas may perform surgery at:
- Quartz Cerrahi Tıp Merkezi
- Memorial Şişli Hospital
- Florence Nightingale
- Liv Hospital
Surgical procedures performed by other doctors at Quartz Clinique take place at Quartz Cerrahi Tıp Merkezi.
The confirmed medical facility, hospital branch, admission details and address will be provided before your procedure.
Whether you need to stay overnight in hospital, and for how long, will depend on the procedure and your doctor’s assessment.
Your coordinator will assist with appointments and agreed transfers between the relevant locations.
8. The Day of Your Treatment or Surgery
On the day of your procedure, your scheduled transfer will take you from your hotel to the clinic or hospital where your treatment will take place.
Your patient coordinator will assist with admission arrangements and explain the day’s schedule. Interpreter support will be provided for relevant appointments if previously arranged.
Your doctor will perform the necessary final checks before treatment.
Once preparations are complete, your procedure will be carried out according to the confirmed treatment plan and your informed consent.
Recovery and Discharge
Depending on your treatment, you may require a period of observation, recovery or hospital admission.
Your medical team will determine when you can safely be discharged.
Once discharge has been approved, your return to the hotel will be organised according to your agreed transfer arrangements.
Travelling With a Companion
If you plan to travel with a family member or companion, please inform your coordinator in advance.
Accommodation and transfer arrangements can be discussed according to your requirements.
Hospital visiting hours, overnight companion facilities and visitor restrictions depend on the policies of the medical facility.
Visitors are asked to follow the medical team’s instructions to protect patient privacy, comfort and recovery.
9. Recovery, Follow-Up Appointments and Returning Home
Your recovery schedule will depend on the procedure performed and your individual medical needs.
Your doctor may arrange dressing changes, stitch removal or additional examinations before you return home.
Your patient coordinator will help organise these appointments and any transfers included in your treatment arrangements.
Aftercare Instructions
Before discharge, your medical team will explain relevant instructions regarding medication, wound care where applicable, activity restrictions and symptoms requiring medical attention.
You will receive the necessary prescriptions and medical documents relating to your treatment.
While recovering at your hotel, you can contact your coordinator with questions. Medical concerns will be referred to the appropriate healthcare professional.
Your Final Check Before Travelling Home
Where required, a follow-up examination will be arranged before your planned departure.
Your doctor will assess your recovery and advise you about travelling.
If further monitoring or a longer stay is medically necessary, your travel and appointment schedule may need to be adjusted.
Your return airport transfer will be organised according to the services included in your arrangements.
Before leaving Istanbul, you will receive information about your ongoing follow-up plan and how to contact our team from home.
10. Aftercare and Follow-Up Once You Return Home
Your communication with Quartz Clinique continues after you leave Istanbul.
Your dedicated patient coordinator will remain in contact according to the follow-up schedule recommended by your doctor.
Depending on the procedure, you may be asked to provide recovery updates or photographs for medical review.
Where appropriate, an online follow-up consultation may be arranged.
The frequency and duration of follow-up depend on your treatment and individual recovery.
If you have questions or concerns, you can contact your coordinator through our 24/7 communication support.
Medical concerns will be referred to the relevant doctor. Some situations may require an in-person examination or treatment by a healthcare professional in your home country.
Unexpected Medical Issues and Additional Support
If an unexpected medical issue develops or further examinations are required, our team can help coordinate communication with the relevant doctor.
Your recovery may occasionally require additional treatment, follow-up appointments or an extended stay in Istanbul.
If your doctor recommends additional monitoring, your coordinator can help review available appointment, accommodation and transfer arrangements.
Any additional services and associated charges will be explained separately.
If you experience a medical emergency, seek immediate assistance from your local emergency medical services. Remote follow-up does not replace necessary in-person medical care.
International Patient Support Services
Online Medical Pre-Assessment
Our international patient team helps coordinate the practical arrangements involved in travelling to Istanbul for medical treatment.
Personalised Treatment Planning
Your doctor evaluates the available options according to your medical needs, expectations and examination findings.
Travel and Private Transfers
Our team can coordinate airport pickup, hotel transfers and transport to scheduled medical appointments.
Multilingual Patient Coordination
Your dedicated coordinator assists with appointments, travel arrangements and communication throughout your treatment journey.
Accommodation and Appointment Scheduling
Accommodation options and medical appointments are planned according to your treatment schedule and individual requirements.
Post-Treatment Follow-Up
After returning home, you can remain in contact with our team according to your doctor’s follow-up recommendations.
Why Choose Quartz Clinique for Your Treatment Journey in Istanbul?
Choosing to undergo medical treatment abroad involves important decisions about your doctor, medical facility, treatment options and recovery.
At Quartz Clinique in Nişantaşı, Istanbul, international patients have access to medical professionals working across surgical and non-surgical aesthetic treatment areas, supported by a dedicated patient coordination team.
- Doctors Across Different Specialities
Your enquiry is directed to the appropriate doctor according to your treatment interests and medical requirements.
Information about our doctors, their qualifications and professional backgrounds is available on our Doctors page.
- Surgical and Non-Surgical Treatment Options
Treatment recommendations are based on your medical assessment, individual circumstances and available options.
Your doctor will explain the potential benefits, limitations and risks of the procedure being considered.
- Coordination Between the Clinic and Surgical Facilities
Your consultation and surgery may take place at different facilities.
The responsible doctor, confirmed treatment location and follow-up schedule will be explained before your procedure.
- International Health Tourism Authorisation and Transparent Information
Quartz Polyclinic holds an International Health Tourism Authorisation Certificate issued by the Republic of Türkiye Ministry of Health.
International patient services are provided in accordance with the applicable healthcare regulations and the authorised scope of the relevant medical facilities.
Before making a treatment decision, you can request information about your doctor, medical facility, proposed treatment, recovery requirements and the services included in your quotation.
Additional charges, where applicable, will be explained separately.
Frequently Asked Questions About Medical Treatment in Istanbul
Can I speak to a doctor before travelling to Istanbul?
An online medical consultation may be arranged where appropriate. Your medical history, photographs and treatment expectations can be reviewed before you travel. Final suitability is determined following an in-person examination and any necessary tests.
How long should I stay in Istanbul after my procedure?
The recommended length of stay depends on your treatment, recovery requirements and follow-up appointments. You will receive an estimated timeframe during the preliminary assessment. Your doctor may recommend changes following your consultation or during recovery.
Do you have English-speaking patient coordinators?
Yes. Our international patient team provides support in English, French, Arabic and Russian. Written enquiries in other languages may be assisted by translation tools. Interpreter services may also be arranged for medical appointments in Istanbul.
Where will my surgery be performed?
The surgical facility depends on the procedure and the doctor responsible for your treatment. Op. Dr. Leyla Arvas may perform surgery at Quartz Cerrahi Tıp Merkezi, Memorial Şişli Hospital, Florence Nightingale or Liv Hospital. Your confirmed surgical location will be provided before the procedure.
Are accommodation and airport transfers included in the treatment price?
This depends on your individual quotation. Your coordinator will explain which accommodation, transport and other services are included, along with any additional costs, before your journey.
Can I bring someone with me?
Yes. Please inform your coordinator if you plan to travel with a companion. Accommodation and transport arrangements can be discussed in advance. Hospital visiting and overnight companion policies vary by medical facility.
What medical information do I need to provide before travelling?
You may need to share your medical history, current medication, allergies, existing health conditions and previous procedures. Photographs or relevant medical reports may also be requested, depending on your treatment.
How does follow-up care work after I return home?
Your follow-up schedule will depend on your doctor’s recommendations. Recovery updates, photographs and online consultations may be used when appropriate. If an in-person examination is necessary, you may be advised to consult a healthcare professional locally.
Do I need a visa to travel to Turkey for medical treatment?
Visa and entry requirements depend on your nationality, passport and purpose of travel. Check the current requirements with the relevant Turkish authorities before making travel arrangements. Our team can assist with information relating to your planned medical appointments.
What happens if I need to change my treatment dates or flights?
Please contact your patient coordinator as soon as possible. Appointments, accommodation and transfer arrangements can be reviewed based on availability. Any applicable booking conditions or additional charges will be explained.
Can my treatment be postponed or changed after my consultation?
Yes. Your doctor may recommend modifying, postponing or not proceeding with treatment following an in-person examination or medical tests. The medical reasons, possible alternatives and any changes to your arrangements will be discussed with you.
What if I need to stay in Istanbul longer than planned?
If your doctor recommends additional recovery time or follow-up examinations, our team can help review appointment, accommodation and transfer arrangements. Any extra services or associated costs will be explained separately.
Contact Our International Patient Team
If you are considering plastic surgery or a non-surgical aesthetic treatment in Istanbul, our International Patient Services team can help you understand the medical assessment process and practical arrangements involved.
To begin your enquiry, tell us which treatment you are interested in, your country of residence, preferred language and approximate travel dates.
